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If you are not completely satisfied with your purchase, we're sorry to hear that, however, simply return the item to us in its original unused condition within 28 days of receipt, provided the product has not been opened and the seal on the bottle is not broken.

We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged.

We will issue a full refund on receipt, excluding the return delivery cost.

Before sending any items back to us, send us a brief message to let us know we'll be expecting a return from you, and whether you would like an exchange or refund. Once we have replied to your message, please post the item/s to the below address:

Hidden Curiosities
The Studio
Keighley Lodge
Pond Road
Woking
Surrey
GU22 0JY
United Kingdom

Please note:
Goods will only be accepted for return if they are returned within 28 days of delivery, unless we have notified you otherwise.

The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.

Please also note we will refund an item if it is faulty, after a thorough check of the item. Please allow 7 working days for a refund to be processed.

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